{"id":11382,"date":"2025-07-04T17:28:15","date_gmt":"2025-07-04T15:28:15","guid":{"rendered":"https:\/\/www.saasweb.cloud\/about-us\/"},"modified":"2026-10-27T08:02:46","modified_gmt":"2026-10-27T07:02:46","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.saasweb.cloud\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-saas-green-light-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-1 wp-block-paragraph\"><strong>We Are SaaS Web<\/strong><\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading\">Open-source solutions that drive businesses and agencies forward.<\/h1>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"heading-wrap\">\n<h2 class=\"wp-block-heading\">We plan, host, and develop digital applications \u2013 high-performance, secure, and without lock-in. For reliable websites, portals, and platforms in daily use.<\/h2>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What we do:<\/strong> Managed Hosting, Managed Applications, Development, DevOps &amp; Operations.<\/li>\n\n\n\n<li><strong>For whom:<\/strong> Businesses, public sector organizations, agencies (white-label options available).<\/li>\n\n\n\n<li><strong>Values:<\/strong> Open source first, data privacy, transparency, longevity.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We build infrastructure and applications that reliably perform tasks: informing, registering, booking, evaluating, and collaborating. Our focus is on open technologies \u2013 because they are auditable, extensible, and future-proof. We deliberately avoid proprietary dependencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Managed Hosting<\/strong> \u2013 <em>Operation in European data centers, hardening, backups, security patches, monitoring, SLAs.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Managed Applications<\/strong> \u2013 <em>WordPress, Matomo, Mastodon, Nextcloud, and others with updates, performance tuning, and add-ons.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Development<\/strong> \u2013 <em>Themes, plugins, integrations, interfaces, and migration projects.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DevOps &amp; Automation<\/strong> \u2013 <em>CI\/CD, containers, staging, rollbacks, and observability.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We are also the technical partner in the background \u2013 from white-label hosting to co-delivery in complex projects.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Building Blocks:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>White-Label &amp; SLAs:<\/strong> Operation under the agency brand or as a technical partner; clear response times.<\/li>\n\n\n\n<li><strong>Collaboration Model:<\/strong> Dedicated contact persons, shared roadmaps, fair margins.<\/li>\n\n\n\n<li><strong>Interfaces &amp; Handovers:<\/strong> Clean dev environments, Git workflows, documentation, and handovers for your team.<\/li>\n\n\n\n<li><strong>Migrations:<\/strong> <em>CMS changes, relaunch without downtime, data and redirect concepts.<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You design \u2013 we deliver the technology, operation, and peace of mind in the background.<\/p>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"heading-wrap\">\n<h2 class=\"wp-block-heading\"><strong>Our Values<\/strong><\/h2>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Open Source First:<\/strong> <em>We prefer free software. No vendor lock-in, transparent code, and long lifecycles.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Privacy by Design:<\/strong> <em>Data minimization, European processing, and balanced logging.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Transparency:<\/strong> <em>Understandable architecture, clear offers<\/em>, and open communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Robustness:<\/strong> <em>Automated tests &amp; deployments, monitoring, backups, and disaster recovery plans.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sustainability:<\/strong> <em>Maintainable solutions &gt; short-term hacks. We prefer solid over spectacular and short-lived.<\/em><\/p>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Who We Are<\/h2>\n\n<p class=\"wp-block-paragraph\">SaaS Web is a managed hosting agency based in Karlsruhe and has been operating websites and applications for businesses, agencies, associations, and public institutions since 2009. Here on saasweb.cloud, you will find our managed applications; development and projects are showcased on our <a href=\"https:\/\/www.saasweb.agency\" target=\"_blank\" rel=\"noopener\">agency website<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">How We Work<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>A dedicated contact who knows the application<\/strong> \u2013 instead of an anonymous ticket loop.<\/li>\n\n\n\n<li><strong>Fixed monthly prices<\/strong> per application and plan, allowing you to plan and pass on costs.<\/li>\n\n\n\n<li><strong>Operation in Europe:<\/strong> Certified data centers from OVHcloud and Hetzner; Data Processing Agreement available upon request.<\/li>\n\n\n\n<li><strong>Open Systems:<\/strong> The installation belongs to you; moving is possible at any time.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Learn more about our <a href=\"https:\/\/www.saasweb.cloud\/en\/technology\/infrastructure\/\">infrastructure<\/a> and the <a href=\"https:\/\/www.saasweb.cloud\/en\/technology\/software\/\">software we operate<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Open-source solutions that drive businesses and agencies forward. We build infrastructure and applications that reliably perform tasks: informing, registering, booking, evaluating, and collaborating. Our focus is on open technologies \u2013 because they are auditable, extensible, and future-proof. We deliberately avoid proprietary dependencies. Managed Hosting \u2013 Operation in European data centers, hardening, backups, security patches, monitoring, \u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":60,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11382","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/pages\/11382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/comments?post=11382"}],"version-history":[{"count":1,"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/pages\/11382\/revisions"}],"predecessor-version":[{"id":11383,"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/pages\/11382\/revisions\/11383"}],"wp:attachment":[{"href":"https:\/\/www.saasweb.cloud\/en\/wp-json\/wp\/v2\/media?parent=11382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}