We Are SaaS Web

Open-source solutions that drive businesses and agencies forward.

We plan, host, and develop digital applications – high-performance, secure, and without lock-in. For reliable websites, portals, and platforms in daily use.

  • What we do: Managed Hosting, Managed Applications, Development, DevOps & Operations.
  • For whom: Businesses, public sector organizations, agencies (white-label options available).
  • Values: Open source first, data privacy, transparency, longevity.

We build infrastructure and applications that reliably perform tasks: informing, registering, booking, evaluating, and collaborating. Our focus is on open technologies – because they are auditable, extensible, and future-proof. We deliberately avoid proprietary dependencies.

Managed Hosting – Operation in European data centers, hardening, backups, security patches, monitoring, SLAs.

Managed Applications – WordPress, Matomo, Mastodon, Nextcloud, and others with updates, performance tuning, and add-ons.

Development – Themes, plugins, integrations, interfaces, and migration projects.

DevOps & Automation – CI/CD, containers, staging, rollbacks, and observability.

We are also the technical partner in the background – from white-label hosting to co-delivery in complex projects.

Building Blocks:

  • White-Label & SLAs: Operation under the agency brand or as a technical partner; clear response times.
  • Collaboration Model: Dedicated contact persons, shared roadmaps, fair margins.
  • Interfaces & Handovers: Clean dev environments, Git workflows, documentation, and handovers for your team.
  • Migrations: CMS changes, relaunch without downtime, data and redirect concepts.

You design – we deliver the technology, operation, and peace of mind in the background.

Our Values

Open Source First: We prefer free software. No vendor lock-in, transparent code, and long lifecycles.

Privacy by Design: Data minimization, European processing, and balanced logging.

Transparency: Understandable architecture, clear offers, and open communication.

Robustness: Automated tests & deployments, monitoring, backups, and disaster recovery plans.

Sustainability: Maintainable solutions > short-term hacks. We prefer solid over spectacular and short-lived.

Who We Are

SaaS Web is a managed hosting agency based in Karlsruhe and has been operating websites and applications for businesses, agencies, associations, and public institutions since 2009. Here on saasweb.cloud, you will find our managed applications; development and projects are showcased on our agency website.

How We Work

  • A dedicated contact who knows the application – instead of an anonymous ticket loop.
  • Fixed monthly prices per application and plan, allowing you to plan and pass on costs.
  • Operation in Europe: Certified data centers from OVHcloud and Hetzner; Data Processing Agreement available upon request.
  • Open Systems: The installation belongs to you; moving is possible at any time.

Learn more about our infrastructure and the software we operate.