Matomo

Matomo hosting

Matomo is the open-source alternative to Google Analytics. Matomo offers a simple and intuitive interface that allows you to track website usage in real time.

  • Comprehensive Web Analytics
  • Real-time Statistics
  • Reports with Conversion and Segments
  • GDPR compliant
Matomo

All-round carefree package

Software is being managed

  • Update management
  • Backup management
  • 24/7 active monitoring

Our service is to take the technical side off your hands. You can concentrate fully on your core business.

Experts at work

  • Over 20 years of experience
  • Software running in public administration and large enterprise
  • More than 400 happy enterprise customers

We have been working in managed hosting for over 10 years and are happy to advise you if you wish.

Our managed Matomo hosting packages

Choose the package that matches your requirements – our hosting solutions offer different performance levels with exactly the features and services your project needs.

Matomo hosting Standard

Standard

30 €/month
30 € setup


  • Shared Hosting
    max_mem 512 MB
  • 10 GB storage
    Redundant SSD Storage
  • 10 Gbit/s max
    Unlimited traffic
  • Data center Germany
    ISO 27001 certified

Matomo hosting Premium

Premium

75 €/month
150 € setup


  • Dedicated VM
    OpenStack Public Cloud
  • 2 Cores, 4 GB RAM
    Shared Resources
  • 50 GB disk
    RAID 10 NVMe SSD
  • 250 Mbit/s
    Unlimited traffic
  • Guaranteed availability
    99% at application level
    99.9% at network level
  • Data center Germany
    ISO 27001 certified

Matomo hosting Enterprise

Enterprise

Request a quote


You get exactly the environment your project needs. Tell us briefly what you have in mind – we will design the appropriate architecture and get back to you with a concrete offer.

All prices plus statutory VAT.

Solutions for Agencies · Businesses and associations

Professional add-ons for Matomo app

Professional Plugins for Behavioral Analysis

  • Heatmaps

    Show where users click, tap, and scroll – ideal for instantly identifying attention points, "dead zones," and optimization potential.

  • Session Recordings

    Anonymized recordings of real user sessions: Understand mouse paths, hesitations, and drop-offs – perfect for UX diagnostics without guesswork.

  • Form Analytics

    Measures field-by-field: completion time, errors, exits. Identify bottlenecks in forms and specifically increase your conversion rate.

See where users click, scroll, or hesitate – down to anonymized session recordings. Form analytics show which fields cause slowdowns or drop-offs. These insights make conversion optimization more targeted and save development rounds.

Heatmaps, session recordings, and form analytics (add-ons) reveal user flow obstacles – perfect for UX optimization and A/B ideas.

Only available with a dedicated instance (Matomo Premium)

Managed Matomo hosting details

Full feature list

ItemMatomo Hosting
Standard
Matomo Hosting
Premium
Matomo Hosting
Enterprise
Prices30 € monthly
30 € setup
75 € monthly
150 € setup

Upon Request

Application
Matomo instanceShared1
Update managementCoreCore, Plugins
Backup management 

SaaS Web creates full backups of the application every day and keeps them for 7 or 14 days depending on the plan.

dailydaily
Backup retention7 Days14 Days
Monitoring 

With active monitoring from SaaS Web the core parameters of the server are checked every minute. If thresholds are reached, we step in to get things back to normal as quickly as possible.

✔✔
Hosting
PlatformShared HostingDedicated VM

The hosting setup can be individually configured:

  • Various Public Cloud performance levels up to 160 Cores and 320 GB RAM
  • VMware Private Cloud with virtually unlimited performance
  • VMware Private Cloud with HA, Zero Fault, ..
  • Cluster Systems with Load Balancer
  • Dedicated Bare Metal Server with dedicated bandwidth of several GB/s
  • etc.
InfrastructureVMware vSphere Private CloudOpenStack Public Cloud
Performance-2 Cores, 4 GB RAM
ResourcesShared Resources
Disk-50 GB
Storage typeRedundant SSD StorageRAID 10 NVMe SSD
max_mem512 MB-
Usable storage10 GB-
Internet connectivity10 Gbit/s max250 Mbit/s
TrafficUnlimitedUnlimited
Guaranteed availability99% at application level
99.9% at network level
99% at application level
99.9% at network level
SupportTicket system, email, phoneTicket system, email, phone
SLA✔✔
Data centerDE (Limburg, Falkenstein)DE (Limburg)
CertificationISO 27001ISO 27001
Data protectionGDPR compliant, DPA upon requestGDPR compliant, DPA upon request
Anwendung
Matomo Server1 Shared Instance1 Dedicated Instance

The application can be configured as desired:

  • Individual VPN Pre-connection
  • Single Sign-On (SSO)
  • API Integration
Matomo ProjectsUp to 3Unlimited
Page ViewsUp to 45,000 monthly
Database StorageUp to 10 GB
Custom Domain-1 domain from at, de, fr, com, net, org
Plugins-Upon request (fee-based)
OrderOrderEnquire

More about Matomo

Matomo (formerly “Piwik”) is one of the leading open-source solutions for web analytics – ideal for websites and e-shops. The project, which emerged from phpMyVisites, has evolved over the years into a powerful, professional analytics platform.

In the individually configurable dashboard, you combine widgets for your most important key figures (KPIs – Key Performance Indicators). For in-depth analyses, specialized areas such as visitors, referrals, and conversions are available – structured, comprehensible, and optimized for data-driven decisions.

Goals & Conversion Tracking

Goals & Conversion Tracking

Define clear goals – from newsletter sign-ups to contact inquiries to purchases – and see exactly which steps lead to conversion. Funnel analyses show where users drop off, allowing you to specifically optimize forms, page sequences, and CTAs. This way, you measure not just traffic, but real business success.

Campaign Tracking & Attribution

Campaign Tracking & Attribution

With clean UTM parameters, you can compare channels like SEO, SEA, social, newsletters, or partner links apples-to-apples. Matomo reliably attributes conversions (e.g., last-/first-click or position-based), ensuring budgets flow where they have the most impact. Result: less guesswork, more return.

E-commerce Analytics

E-commerce Analytics

See at the product level what drives revenue: views, shopping carts, orders, abandonments, discount impact, and SKUs/variants. Identify which sources bring high-value buyers and where friction occurs in the checkout process. This allows you to improve assortments, pricing, and checkout steps based on data.

Segments & Custom Dimensions

Segments & Custom Dimensions

Break down data by device, source, region, behavior – or add your own dimensions (e.g., customer type, plan, content category). Segments can be combined and saved to repeatedly analyze target groups or use cases. Result: more precise insights instead of averages.

Dashboards & Custom Reports

Dashboards & Custom Reports

Assemble exactly the widgets you (and your team) need daily – KPIs, trends, top lists, funnels, maps. Filter, save, and export reports automatically via email or API. This ensures the right numbers reliably reach product, marketing, and management.

Event & Content Tracking

Event & Content Tracking

Track button/CTA clicks, downloads, outbound links, video views, scroll depth, and more – without code sprawl. This helps you identify which content is truly read and which elements are effective. This aids in UX improvements, content prioritization, and A/B hypotheses.

Real-time Analytics

Real-time Analytics

Observe live visitors, top pages, and current campaign impact in real time. Ideal for immediately evaluating launches, sales promotions, or PR peaks and, if necessary, refining landing pages, budgets, or messages. Decisions become faster – and often more cost-effective.

Matomo Tag Manager

Matomo Tag Manager

Manage tracking tags centrally (without third-party tag infrastructure): triggers, variables, and versioning including preview/debug. Changes go live faster, remain traceable, and are well-documented. Marketing becomes more independent, and dev teams retain control.

Frequently asked questions

How do I integrate Matomo – and can I migrate existing data?

Integration is done via a short tracking snippet (or via Tag Manager/CMS plugin). Consent banners can be connected, and cookieless tracking is optionally possible. Historical data can – depending on the source – be imported (e.g., from Google Analytics/GA4) or via log import, allowing you to seamlessly continue your evaluations.

Can I manage multiple websites/projects in one instance and cleanly separate access?

Yes. Matomo is multi-site capable: You can create any number of websites/apps, each with its own tracking ID, goal definitions, and reports. Through roles & rights (e.g., view, write permissions, admin), you granularly control access per project – up to multi-tenant setups for teams, agencies, or external partners.

What integrations are possible – also for e-commerce?

Matomo offers ready-made trackers/plugins for common shops (e.g., shopping cart/order tracking, product and revenue reports), CMS integrations (WordPress, Drupal & Co.), and a Tag Manager. Via the extensive REST API, you can bring data into BI tools or internal dashboards; webhooks/exports facilitate automatic reports and workflows.

Partner Program

With our partner program you benefit from attractive discounts and low rates for development work – with no long-term commitment and no complicated requirements.

  • SaaS Web Coins: up to 20% discount on hosting
  • Lower hourly rates for development work
  • WordPress plans: data protection package at half price
Find out more
Partner Program
Developer friendly

Developer friendly

Our services are interesting for developers too: we address their particular needs and deliberately support modern ways of working and individual setups.

  • 1 month free
    You build the website for your client, who takes over the hosting when it goes live.
  • SSH (SSH key access), SFTP access, Git integration
  • Custom setup options
Find out more

Testimonials

See how other customers use our solutions and what their experience has been.

SaaS Web provides a steady pulse in the background for us: Migrations, updates, peaks – everything runs smoothly. Custom setups are implemented pragmatically, releases happen without downtime, and for questions, you reach real engineers instead of getting stuck in ticket loops. This way, our energy remains focused on content and users – not on hosting.

STJA
Petra Kuropka, Deputy Managing Director
STJA

With SaaS Web as our partner, our Managed Kirby platform runs smoothly: fast provisioning, professional customization for individual setups, and a genuine understanding of our requirements—allowing us to fully focus on creativity, development, and client results, while SaaS Web reliably takes care of the rest.

Bold and Bright LLC
Sebastian Tiede, Managing Director
Bold and Bright LLC

SaaSWeb impresses with reliable SaaS hosting as well as the professional development of Craft CMS websites and applications. Projects are implemented efficiently and managed technically at the highest level.

Poli Marketing GmbH
Sascha Postner, Managing Director
Poli Marketing GmbH

The name says it all: SaaS Web!
Prompt support and our hosting packages are always up to date, whether for TYPO3, WordPress, or VM. This is very important for us as an agency—for all our projects, we receive well-thought-out solution proposals with alternatives.

T2U GmbH
Tom Winde, Managing Director
T2U GmbH

Our customers

Many companies already rely on our solutions. Here is a selection of our customers.

Bold and Bright LLC
Sebastian Tiede · Managing Director , Bold and Bright LLC
Sebastian Tiede Managing Director Bold and Bright LLC

With SaaS Web as our partner, our Managed Kirby platform runs smoothly: fast provisioning, professional customization for individual setups, and a genuine understanding of our requirements—allowing us to fully focus on creativity, development, and client results, while SaaS Web reliably takes care of the rest.