Mastodon

Mastodon hosting

Mastodon is the leading solution for social media.

  • Your Server, Your Rules
  • Own Identity & Branding
  • Federation & Interoperability
  • GDPR compliant
Mastodon

All-round carefree package

Software is being managed

  • Update management
  • Backup management
  • 24/7 active monitoring

Our service is to take the technical side off your hands. You can concentrate fully on your core business.

Experts at work

  • Over 20 years of experience
  • Software running in public administration and large enterprise
  • More than 400 happy enterprise customers

We have been working in managed hosting for over 10 years and are happy to advise you if you wish.

Our managed Mastodon hosting packages

Choose the package that matches your requirements – our hosting solutions offer different performance levels with exactly the features and services your project needs.

Mastodon hosting Standard

Standard

49 €/month
98 € setup


  • Own VM
    OpenStack Public Cloud
  • 2 Cores, 4 GB RAM
    Shared Resources
  • 50 GB disk
    RAID 10 NVMe SSD
  • 250 Mbit/s
    1 TB traffic
  • Guaranteed availability
    99% at application level
    99.9% at network level
  • Data center Germany
    ISO 27001 certified

Mastodon hosting Premium

Premium

149 €/month
298 € setup


  • Own VM
    VMware vSphere Private Cloud
  • 2 Cores, 4 GB RAM
    Dedicated Resources
  • 50 GB disk
    Redundant SSD Storage
  • 10 Gbit/s max
    1 TB traffic
  • Guaranteed availability
    99.5% at application level
    99.9% at network level
  • Data center France
    ISO 27001, SOC 1, SOC 2 certified

Mastodon hosting Enterprise

Enterprise

Request a quote


You get exactly the environment your project needs. Tell us briefly what you have in mind – we will design the appropriate architecture and get back to you with a concrete offer.

All prices plus statutory VAT.

Solutions for Agencies, brands and associations

Professional add-ons for Mastodon app

Elastic Search Engine

  • Lightning-Fast Full-Text Searches

    Elasticsearch indexes content almost in real-time and delivers results in milliseconds – even with large data volumes. Language, synonym, and fuzzy analyzers increase relevance: fewer searches, more finds, noticeably better UX.

  • Real-Time Aggregations & Faceting

    Elasticsearch calculates key figures and trends live – e.g., top hashtags, timelines, or authors. Users can filter by facets (tags, language, time period) without noticeable waiting times. Result: quick insights and precise drill-downs for search, moderation, and dashboards.

  • Relevance & Scoring

    Elasticsearch ranks results by significance instead of just "contains/does not contain." Exact matches, current content, or important profiles can be weighted higher, while noise is reduced. Result: the truly relevant posts, hashtags, and accounts appear first – noticeably more relevant for your users.

Sounds good for your community? Then book our Elasticsearch add-on – we’ll set everything up, optimize analyzers and indices, and you’ll immediately benefit from better search. We’d be happy to advise you without obligation beforehand.

Elasticsearch brings noticeably better search to your Mastodon instance: lightning-fast, relevant results with autocomplete, typo tolerance, and multilingual analysis for hashtags, posts, and profiles. Facets/filters refine results, aggregations show trends, moderation finds content faster – and thanks to horizontal scaling, everything remains fast and stable even with growth.

Cost: Elasticsearch runs on your Mastodon instance and does not increase your monthly fee. Only a one-time setup fee of €120 will be charged. It is also important that your instance has at least 8 GB of RAM, so an upgrade is necessary.

Managed Mastodon hosting details

Full feature list

ItemMastodon Hosting
Standard
Mastodon Hosting
Premium
Mastodon Hosting
Enterprise
Prices49 € monthly
98 € setup
149 € monthly
298 € setup

Upon Request

Application
Mastodon instance11
Update management✔✔
Backup management 

SaaS Web creates full backups of the application every day and keeps them for 7 or 14 days depending on the plan.

dailydaily
Backup retention14 days14 days
Monitoring 

With active monitoring from SaaS Web the core parameters of the server are checked every minute. If thresholds are reached, we step in to get things back to normal as quickly as possible.

✔✔
Hosting
PlatformOwn VMOwn VM

The hosting setup can be individually configured:

  • Various Public Cloud performance tiers up to 160 Cores and 320 GB RAM
  • VMware Private Cloud with virtually unlimited performance
  • VMware Private Cloud with HA, Zero Fault, ..
  • Cluster systems with Load Balancer
  • Dedicated Bare Metal Server with dedicated bandwidth of several GB/s
  • etc.
InfrastructureOpenStack Public CloudVMware vSphere Private Cloud
Performance2 Cores, 4 GB RAM2 Cores, 4 GB RAM
ResourcesShared ResourcesDedicated Resources
Disk50 GB50 GB
Storage typeRAID 10 NVMe SSDRedundant SSD Storage
Usable storage100 GB500 GB
Internet connectivity250 Mbit/s10 Gbit/s max
Traffic1 TB1 TB
Guaranteed availability99% at application level
99.9% at network level
99.5% at application level
99.9% at network level
SupportTicket system, email, phoneTicket system, email, phone
SLA✔✔
Data centerDE (Limburg)FR (Roubaix)
CertificationISO 27001ISO 27001, SOC 1, SOC 2
Data protectionGDPR compliant, DPA upon requestGDPR compliant, DPA upon request
Storage for Media The Media Storage is an S3-compatible object storage. Storage is billed postpaid and by the hour.100 GB included100 GB included
Anwendung
Domains 

On request SaaS Web registers a domain free of charge and connects the booked service to that domain.

1 .social domain for €35/year1 .social domain included

The application can be configured as desired:

  • Individual VPN pre-routing
  • Single Sign-On (SSO)
  • API integration
ElasticsearchRequires Performance Upgrade.Requires Performance Upgrade.
OrderOrderEnquire

More about Mastodon

Mastodon is a free, decentralized microblogging network: Many independent servers (“instances”) federate via ActivityPub. Join or self-host, chronological feeds without advertising or tracking, strong moderation according to your own rules. Launched in 2016 by Eugen Rochko (Mastodon gGmbH). Advantage: data sovereignty, interoperability, and own identity/branding – connected to the entire Fediverse.

Decentralized & Federated (ActivityPub)

Decentralized & Federated (ActivityPub)

Instead of a central platform, there are many independent instances that communicate via ActivityPub. You retain the choice of server – yet you can interact with the entire Fediverse.

Own Server, Own Rules

Own Server, Own Rules

Whether as an organization, municipality, or community: You can operate an instance with your own branding, policies, and moderation style. This keeps data sovereignty, responsibilities, and compliance under your control.

Strong Moderation Tools

Strong Moderation Tools

Blocking, muting, domain blocks, reporting workflows, filter lists, and delegation roles support teams in community management. This allows for the targeted creation of a safe, respectful environment.

Data Protection Without Ad Tracking

Data Protection Without Ad Tracking

Mastodon is ad-free; there are no hidden profiles for ad-targeting. Instances can define strict logs and retention periods – good for internal policies and European data protection standards.

Portable Identity & Account Migration

Portable Identity & Account Migration

Handles are tied to your instance but remain portable: You can move followers and your profile to another instance. This protects against lock-in and makes long-term use plannable.

Accessible & Inclusive

Accessible & Inclusive

Alt-text for images, subtitle support, content warnings (CW), and sensitive media flags are firmly integrated. This improves accessibility and reduces unwanted triggers – important for public communication.

Chronological Feed & Content Control

Chronological Feed & Content Control

No algorithms that manipulate: Feeds are chronological; lists, mutes, keywords, and content filters give you fine-tuning over visibility. You control what you see – not a recommendation black box.

Rich Media & Conversations

Rich Media & Conversations

Images, videos, audio, polls, spoiler texts, and threading are on board. Preview cards (OpenGraph), hashtags, and replies make dialogues clear – even in larger campaigns.

Open API & Many Clients

Open API & Many Clients

Thanks to an open API, there are numerous mobile/desktop clients as well as bots, bridges, and automation workflows. Editorial teams can plan, cross-post, and integrate monitoring – without proprietary hurdles.

Fediverse Interoperability

Fediverse Interoperability

Mastodon communicates with other ActivityPub services (e.g., Pixelfed for images, PeerTube for video). Content can be distributed across channels without silos – ideal for media-rich public relations.

Frequently asked questions

Can I migrate my existing Mastodon account or an entire instance?

Yes. At the account level, Mastodon supports “Account move” (redirection/alias) and the transfer of your followers; posts themselves are not migrated. For entire instances, migration is done via backup/restore of DB, media, and configuration – ideally with the same domain. We plan staging, a short freeze, and DNS switching.

Do I need my own domain – and can I use my existing one?

An own domain is recommended (e.g., @name@social.yourdomain.com). This way, you retain your identity permanently and can switch instances if needed without losing handles. Existing domains can be integrated (Webfinger, TLS, DNS), including subdomain setup.

Is my reach limited to my instance, or do I reach the entire Fediverse?

Mastodon federates via ActivityPub: Accounts on different instances follow, like, and boost each other. Visibility is created through hashtags, boosts, mentions, and shared networks; optionally, relays increase the discovery of new content. Your reach is therefore not limited to your own instance.

Partner Program

With our partner program you benefit from attractive discounts and low rates for development work – with no long-term commitment and no complicated requirements.

  • SaaS Web Coins: up to 20% discount on hosting
  • Lower hourly rates for development work
  • WordPress plans: data protection package at half price
Find out more
Partner Program
Developer friendly

Developer friendly

Our services are interesting for developers too: we address their particular needs and deliberately support modern ways of working and individual setups.

  • 1 month free
    You build the website for your client, who takes over the hosting when it goes live.
  • SSH (SSH key access), SFTP access, Git integration
  • Custom setup options
Find out more

Testimonials

See how other customers use our solutions and what their experience has been.

SaaS Web provides a steady pulse in the background for us: Migrations, updates, peaks – everything runs smoothly. Custom setups are implemented pragmatically, releases happen without downtime, and for questions, you reach real engineers instead of getting stuck in ticket loops. This way, our energy remains focused on content and users – not on hosting.

STJA
Petra Kuropka, Deputy Managing Director
STJA

With SaaS Web as our partner, our Managed Kirby platform runs smoothly: fast provisioning, professional customization for individual setups, and a genuine understanding of our requirements—allowing us to fully focus on creativity, development, and client results, while SaaS Web reliably takes care of the rest.

Bold and Bright LLC
Sebastian Tiede, Managing Director
Bold and Bright LLC

SaaSWeb impresses with reliable SaaS hosting as well as the professional development of Craft CMS websites and applications. Projects are implemented efficiently and managed technically at the highest level.

Poli Marketing GmbH
Sascha Postner, Managing Director
Poli Marketing GmbH

The name says it all: SaaS Web!
Prompt support and our hosting packages are always up to date, whether for TYPO3, WordPress, or VM. This is very important for us as an agency—for all our projects, we receive well-thought-out solution proposals with alternatives.

T2U GmbH
Tom Winde, Managing Director
T2U GmbH

Our customers

Many companies already rely on our solutions. Here is a selection of our customers.

Bold and Bright LLC
Sebastian Tiede · Managing Director , Bold and Bright LLC
Sebastian Tiede Managing Director Bold and Bright LLC

With SaaS Web as our partner, our Managed Kirby platform runs smoothly: fast provisioning, professional customization for individual setups, and a genuine understanding of our requirements—allowing us to fully focus on creativity, development, and client results, while SaaS Web reliably takes care of the rest.